Privacy Policy
1. Introduction
Alfa Mobile is committed to protecting your privacy in compliance with the Protection of Personal Information Act (POPIA) in South Africa. This Privacy Policy outlines how we collect, use, share, and protect your personal information.
2. Information We Collect
We may collect and process the following personal information:
- Personal Identification: Name, surname, ID number.
- Contact Information: Email address, contact numbers, physical address.
- Location Data: Information related to your physical location.
- Financial Information: Payment details necessary for billing purposes.
3. How We Use Your Information
Your personal information is used to:
- Process applications for products and services.
- Provide and manage our services.
- Carry out marketing activities (subject to your consent).
- Conduct analytics to improve our services and offerings.
4. Sharing of Information
Alfa Mobile may share your information with trusted third parties for specific purposes, including:
- Credit Vetting: For verifying customer credit status during the application process.
- Payment Processors: To facilitate secure financial transactions.
We do not sell your personal information to any third parties.
5. Marketing Communications
You have the option to opt out of receiving marketing communications from us. You may do so by following the instructions provided in our communications or by contacting our customer service.
6. Data Retention
We retain your personal information in line with South African legal requirements. Customer accounts, billing records, and other data are stored only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Data Security
Alfa Mobile takes appropriate measures to secure your personal information and prevent unauthorized access. We use technical and organizational security practices to safeguard all collected data.
8. Compliance with POPIA
Alfa Mobile complies with the Protection of Personal Information Act (POPIA) to protect your privacy. We uphold your rights to access, update, or request deletion of your data, in compliance with South African law.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Alfa Mobile Customer Support
- Email: support@u-t-s.co.za
- Phone: 082 900 2000